Capture
New order emails are collected from your shared Microsoft 365 inbox.
Order intake for ResWare teams
Email orders in.
ResWare files out.
TitleRelay turns emailed mortgage orders into structured, review-ready ResWare files—without asking your team to retype the same information.
Built around Microsoft 365 and your existing ResWare process.
NEW ORDER · FIRST BANK
Jane Doe — Purchase
Ready to review
Microsoft 365 mailbox sync
Client-specific parsing
Human review when needed
ResWare API submission
The workflow
One order. One visible path.
Your team can see what arrived, what TitleRelay extracted, what needs attention, and what was sent to ResWare.
Extract
The right client template pulls out borrower, property, loan, and transaction details.
Review
Staff correct flagged fields and approve the order—or trusted senders can move automatically.
Submit
TitleRelay maps the approved data and creates the file through the ResWare API.
Built for the exceptions
Keep direct connections. Fix everything still arriving by email.
TitleRelay complements your LOS integrations and middleware. It gives the rest of your mortgage clients a dependable path into ResWare.
Mailbox connection
Connect the inbox your team already uses. New messages are collected through Microsoft Graph.
Client-specific rules
Each sender can have its own template, field mapping, validation, and routing rules.
Controlled review
Keep staff approval where it matters, then automate clean orders from senders you trust.
ResWare submission
Create files with the correct transaction, parties, property, and loan details already mapped.
A visible audit trail
See the source email, extracted values, staff edits, validation results, and submission state.
Client access
Give mortgage clients a focused portal for order history, file numbers, and current status.
Where it fits
Not another system your team has to work around.
01
Keep your shared inbox. TitleRelay connects to the Microsoft 365 workflow already in place.
02
Keep staff in control. Review rules can vary by mortgage client and sender.
03
Keep ResWare as the system of record. Approved orders are submitted directly to it.
A practical first conversation
Show us the orders your team still types by hand.
We’ll map the current intake path, identify a good first mortgage client, and show you what the review workflow would look like.
Book a working session