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ResWare-native order intake

Stop manually entering
orders from emails.

Your biggest partners probably connect to ResWare through GridBase or something similar. But plenty of mortgage clients still send orders by email, and someone on your team types them in by hand. TitleRelay takes that work off their plate.

Request a demo → See how it works
Up to 99%
Reduction in manual
order entry from email
<60s
Email received
to review queue
Multi-client
Unique templates, rules,
and portals per mortgage client
Order pipeline

From inbox to ResWare file, in real time

Every order follows the same path, and your team can see exactly where it is. If something looks off, they can jump in at any point.

Mailbox sync
orders@titleco.com · 2 unread captured
Synced
Email parsed
Jane Doe · 123 Main St · Purchase · First Bank
Parsed
Validate & approve
Staff reviews fields, fixes anything off, and approves
Awaiting approval
ResWare order created
File #2024-001 · Parties, property, loan data mapped
Submitted
Platform

Everything between the inbox and ResWare

Set up each mortgage client once. After that, TitleRelay can parse and submit orders on its own, or send them to your team for a quick review first.

Microsoft 365 mailbox sync
Connect your shared order inbox and pull in new requests through Microsoft Graph. Runs every minute on its own, or whenever you want to sync manually.
Client-specific parse templates
Every mortgage client gets their own template, field mapping, and validation rules. Set it up once and it keeps working.
ResWare API order creation
Approved orders go straight into ResWare with the right transaction type, parties, property details, and loan info already filled in.
Validate & approve queue
Your team gets a simple review screen before anything hits ResWare. They can edit fields, clear validation flags, and catch mistakes before they become files.
Trusted sender auto-submit
For mortgage clients you trust, skip the review step when the parsed data looks clean and complete.
Mortgage client portal
Let mortgage clients log in and see their own orders, file numbers, and status updates. It's a nice perk that sets you apart.
How it works

Four steps. No copy-paste.

From the moment an order email hits your inbox to the moment a ResWare file is ready to work, TitleRelay handles the whole flow.

01
Sync the inbox
TitleRelay checks your shared Microsoft 365 inbox every minute for unread messages. No forwarding rules to set up, nothing to click.
02
Parse & extract
Based on who sent the email, TitleRelay picks the right template and pulls out the borrower, property, loan, and transaction details.
03
Validate & approve
Your team reviews the parsed order on a clean screen. They can edit any field, see what's flagged, and approve with one click when everything looks right.
04
ResWare order created
Approved orders get mapped to ResWare and placed through the API. The file is created, the note is attached, and your team can start working it right away.
"TitleRelay picks up where your other integrations leave off."

GridBase and similar tools handle your largest partners. TitleRelay is for everyone else: the mortgage clients whose LOS doesn't talk to ResWare, and the orders that would otherwise sit in an inbox until someone has time to type them in.

Tell us about your intake workflow →